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Terms of Service

Effective date: May 19, 2026

These Terms of Service ("Terms") govern your use of honne. ("the App") provided by medirealize ("we" or "us"). Please read them carefully before using the App.

Article 1 — Purpose of the Service

The App is a communication support tool that helps users put unspoken feelings into words.

The App is not:

  • A service providing medical diagnosis or medical advice
  • A psychotherapy or counseling service
  • A legal consultation service

If you have serious health or mental concerns, please consult a qualified medical professional or support service.

Article 2 — Prohibited Conduct

Users must not engage in any of the following:

  • Any act that violates laws or public order and morals
  • Any act that infringes on the rights of us or third parties
  • Unauthorized access to or excessive burden on the App
  • Entering content that defames, discriminates against, or harasses others
  • Unauthorized commercial use or reproduction of the App's content

Article 3 — Nature of AI and Disclaimer

Content generated by the App is reference information based on AI and personality statistics. Please note the following:

  • Generated content may not always be accurate or complete, and results vary by individual
  • Do not use it as grounds for medical, legal, or therapeutic decisions
  • If an AI response feels off, trust your own judgment

Article 4 — Premium Plan and Refunds

The Premium plan is a monthly subscription service.

  • Payments are processed through Stripe, Inc.
  • To cancel, please do so from your account settings before the next renewal date
  • Due to the nature of digital services, refunds are not available in principle
  • This does not apply where refunds are required by applicable law

Article 5 — Changes and Termination of Service

We may modify, suspend, or terminate the App without prior notice. We are not liable for any damages to users resulting from such actions.

Article 6 — Governing Law and Jurisdiction

These Terms are governed by the laws of Japan. In the event of a dispute, the Miyazaki District Court shall have exclusive jurisdiction as the court of first instance.

Contact

For inquiries regarding these Terms, please contact us:

Email: info@medirealize.jp